dxw brings engaging, smart web projects to the public sector. We know how to use the web to make engaging public services that work, beautifully.
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The Learning Revolution
A bespoke site, powered by user-generated content, that we built for the Department for Business, Innovation and Skills (BIS) in five weeks using Ruby on Rails.
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MPs Expenses: a consultation
This high-profile consultation had to be completed, analysed and a policy in place in time for the 2010 general election, so time was short.
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ONS well-being
How to define, and measure, public "happiness": we built the site that support consultation on this prominent new national-level policy initiative.
How we do it
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Strategy
You—and your users—need products that work, whether that means a well-designed website or another service.
Good strategy looks at more than just websites, and asks the deeper questions: about overall user experience, the role of other products and channels, about information flows. And where is it all going? Will it help meet your longer-term objectives and aspirations? Is it, properly, strategic?
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Design
Design creates the building blocks of excellence, from appearance to performance, from usability to logical flow.
And beyond the project: are there processes that support its objectives, its use of information, and its relationship to other channels? Service design helps to answer these questions. And getting the right people involved in the design is at least as important as having technical expertise.
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Build
Bringing design to life: dxw is one of the best-known Agile practitioners in the area of public service web development.
Creating a well-managed flow of development and functionality lies at the heart of this approach. Prioritising and adding functionality, testing it, and—most importantly—refining it by incorporating feedback from users comprises this flow.
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Support
After your project is built and operational, dxw will support it, and you, at a service level that meets your needs.
From technical support, ensuring the continued running of a site or service, through to fine-tuning of code and rapid response on any issues that might arise. We provide softer support too: helping you get to grips with operational realities from community management to search optimisation.
