Commercial Operations Manager

Apply for this job

Key facts

Application deadline

dxw is helping public sector teams to make good technology decisions and build better services.

We are looking for someone with experience of managing commercial information and helping establish new revenue streams to grow the dxw digital and dxw cyber businesses.

The role

As a Commercial Operations Manager you will support the Head of Commercial Operations in managing dxw’s client and supplier contracts and relationships. You will also actively support new clients through the commercial process, bridging their finance, procurement and policy teams.

You will set measurable targets for the performance of our business model and manage processes to measure its effectiveness. You will produce quarterly assessments of the health of our business, including commentary and work with our heads-of team to maintain the dxw business plan and roadmap.

Part of the role is supporting the delivery management of the commercial team’s trello board, ensuring the team is focussed on priorities and removing obstacles to successful delivery.  You will also use your organisation, problem-solving skills and experience to ensure that we deliver great work.

dxw cyber, a cyber security arm of dxw digital has recently been formed and you will help establish and manage the commercial operations functions for it and any future dxw branded businesses. You will also help to establish a new dxw office in the North of England, in particular, negotiating with suppliers and local authorities.


  • will be passionate about supporting clients through complicated contracts and financial processes
  • share our values (as per the playbook), and take pride in your professional development
  • enjoy being part of a growing company with change priorities
  • have a track record of successfully delivering targets, focused on outcomes and value
  • have experience of working in collaborative teams and in coaching others
  • care about helping the public sector build better services.

Salary & terms

From £50,000-£55,000, depending on experience.

Details of our Benefits & Perks can be found at the bottom of the dxw Jobs page.
Our public sector work means that appointments will be made subject to a background check.

Apply online with your cv and a short cover letter on why you’re interested in the role and dxw at

For more information about dxw, visit or our Playbook where we document the ways we work, our values and our commitments to sustainable pace and openness.

Benefits include

  • Annual £1000 personal learning and development allowance
  • Interest-free season ticket loans, electric vehicle and cycle to work schemes
  • Up to 18 weeks of paid parental leave depending on your situation
  • 25 days holiday plus bank holidays
  • Pension with up to 5% matching contribution from dxw
  • Flexible working to support your wellbeing and personal commitments
  • Macbook and home office setup budget

Apply for this job