We’re building a dedicated product and performance function at dxw. To do this, we need to recruit and develop people who have a broad range of skills and experience to deliver across several specific roles.
We aim to become a centre of excellence for analysis and product management in the public and third sectors. People from this function will be part of our multidisciplinary delivery teams, generally working on large central government projects and programmes.
About the role
We’re looking for full time product managers who are passionate about transforming public services to join this new function.
As a member of the dxw team, you will report to the Head of Product and Performance, and will be responsible for:
- scoping and managing products through the delivery lifecycle
- working with clients to understand their user’s needs and strategic goals to help them create a vision for their products
- providing leadership as product roadmaps and backlogs are created, prioritised and refined
- providing product direction in dxw delivery teams
- working with clients and stakeholders to engage them on products and to build their confidence and capability
- providing product support and coaching to team members and Product Owners
Joining the function at this exciting time means that you will be working closely with the Head of Product and Performance to shape the function and its tools, methods and approaches to build a centre of excellence in the field of public sector product management and analysis.
You will have worked in agile, multi-disciplinary product teams and have a track record of managing digital products in complex public sector organisations.
You thrive on balancing user research outputs against an organisation’s strategic vision to create and prioritise product backlogs.
As an adept communicator, you will be able to engage stakeholders at various levels, leading as well as facilitating vision for a product and working with technical and non-technical staff and clients.
You will be comfortable working with a range of different products, from informational websites to large transactional services for both internal and citizen users.
You will be able to prioritise work effectively, choosing between competing options quickly and pragmatically, and identifying KPIs and metrics for services to support product strategy.
You will be keen to shape the structure of your role within dxw, refining it as the company’s needs evolve and your career develops.
dxw works with the public and third sectors to create user-focussed services and products that improve lives. We work in partnership with our clients to make life better for the people who use public services and the teams that run them.
We’ve been around since 2008 and worked on lots of projects that have made a real difference – things like helping a government department to track aid spending and working with the charity, Mind on their community platform, Side by Side.
dxw is employee-owned and staff have an important voice in the direction of the company. People are at the forefront of what we do — the people who work at dxw, our clients, and the people we create services for.
We work effectively remotely, with people based all around the UK. We keep in touch all the time for work and for social things, and some of us get together in person in our Leeds HQ and co-working spaces in London when we can.
We encourage people looking for flexible working arrangements to apply. We think it’s important to have diverse teams and aim to create an environment where everyone is supported to do their best and be themselves.
How will the hiring process work?
We use a system called Applied for hiring to try and remove as much bias from selecting someone as we can.
You don’t need a CV or cover letter. Instead, we’ll ask you to provide written answers to a few short questions related to the work you’d do on the job (an approach backed up by research). Hopefully, this gives you some idea of the sorts of things you’ll be doing and helps us understand how you’d approach these aspects of work.
Your answers are then anonymised and shuffled up with other candidates’ and reviewed by some of our team, including staff with a variety of backgrounds and experience levels. We then create a shortlist based on their scoring. Up until we’ve picked the shortlist, the people making the decisions won’t know anything about you other than how you answered the questions and how your reviewers scored you, so we can’t be influenced by anything else; we won’t even know your name!
We then invite shortlisted candidates to a structured interview with 3 members of the team, who score your answers independently before any discussion with each other. We send everyone invited to interview an overview of the topics we’ll cover in advance so you can come prepared. We don’t want to catch you out; we want to find out what you know and what and how you think.
We will let you know if you are unsuccessful, however due to the volume of applications we receive, we cannot provide detailed feedback to all applicants.
This process is designed to have less focus on your background and what you’ve done before than on what you know and can do now. But please let us know if you think we’ve missed the mark or can make it better by emailing our Talent team, at firstname.lastname@example.org. We will keep your comments anonymous.
- Annual £1000 personal learning and development allowance
- Interest-free season ticket loans, electric vehicle and cycle to work schemes
- Up to 18 weeks of paid parental leave depending on your situation
- 25 days holiday plus bank holidays
- Pension with up to 5% matching contribution from dxw
- Flexible working to support your wellbeing and personal commitments
- Macbook and home office setup budget