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We’ve been working with the Department for Education to create a national vacancies service. Schools in England spend an estimated £75 million each year advertising jobs online, we’re helping them free that money up for things they need.
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We worked with Hackney to reduce the burden of calls to their call centre and provide a better user experience for residents. Hackney Council receives 170,000 requests for repairs on its social housing properties every year, over 55% of residents are now able to book them online.
Read more about 'Hackney Council: Report a Repair Service' case study
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Together with the Department for Business, Energy and Industrial Strategy, we delivered a digital service for the Small Business Commissioner to help small businesses get paid on time. The SBC has to date, helped resolve payment disputes worth £500,000.
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With the Government Digital Service, we delivered a discovery and alpha phase to build a new portfolio assurance tool for approving government spend.
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The Department of Health asked us to deliver discovery and alpha phases for a new intranet. They wanted a more responsive site that could be accessed from anywhere and connected their multiple systems for expenses, procurement and document storage.
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When government department sites moved to GOV.UK, a multitude of government blogs needed to make the shift too. GDS spotted an opportunity to centralise and facilitate blogging by launching a blog platform for central government, and asked dxw to bring it to life. It now hosts over 160 blogs and serves over 500,000 unique users per month.
Read more about 'BLOG.GOV.UK' case study