Alpha - dxw digital

Hackney Council: Report a Repair Service

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Alpha,
Beta

Hackney Council receives 170,000 requests for repairs on its social housing properties every year. The overwhelming majority of requests come from via phone calls. dxw digital worked with Hackney to reduce the burden of these calls and provide a better user experience for residents. We developed Report a Repair, an online service that allows residents to raise repairs online and to book their own appointments at a time convenient for them.

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Small Business Commissioner service

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dxw digital worked with the Department for Business, Energy and Industrial Strategy to deliver a digital service for the Small Business Commissioner.

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Portfolio assurance tool for government

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With the Government Digital Service, we delivered a discovery and alpha phase to build a new portfolio assurance tool for approving government spend

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Department of Health intranet

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The Department of Health asked us to deliver discovery and alpha phases for a new intranet. They wanted a more responsive site and one that could be accessed from anywhere, to increase staff usage and connect the multiple systems they used for expenses, procurement and document storage.

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BLOG.GOV.UK

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When government department sites moved to GOV.UK, a multitude of government blogs needed to make the shift, too. GDS spotted an opportunity to centralise and facilitate blogging by launching a blog platform specifically for central government, and asked dxw to bring it to life. It now hosts over 160 blogs and serves over 500,000 unique users per month.

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Case Studies: Alpha

Hackney Council: Report a Repair Service

Small Business Commissioner service

Portfolio assurance tool for government

Department of Health intranet

BLOG.GOV.UK