Blog posts by Vita Mangan

It has been almost 4 months since I returned to work and I’ve felt supported both at home and at work. I wish every new mom had a similar experience.

Why we did it At dxw, all user researchers have different personal, academic and professional backgrounds. This diversity makes us better as a team. We have a strong collective capability, allowing us to successfully take on a variety of challenging projects, to have more impact and deliver better outcomes in the public sector. We work […]

At dxw, we believe in making decisions based on evidenced user needs. As researchers, we help multidisciplinary teams learn about users and recognise the value of user research. There is no single right way of doing this, but as a team, we need to be consistent in the way we approach, perform, and talk about […]

Join us on March 13th for a user research workshop with Hilary Chan and Vita Mangan Format Interactive workshop with thought element and hands-on activities What you’ll learn Description Conducting user research is fundamental to designing good services, products, and experiences. This means speaking to your users, testing with your users, understanding the environment of […]

Using design sprints to marry policy and delivery. #oneteamgov is a movement across government that seeks to better align policy and delivery. We have adopted the same ethos for our work with the Government Digital Service (GDS) standards assurance team. In the past, policy teams have designed technical or product solutions to problems without working […]

Beyond slide decks and reports: Running workshops to share research findings and help others apply design thinking We recently worked on a discovery project with the Government Digital Service (GDS) to improve the tools and systems that support the Cabinet Office spend controls. We worked with the Standards Assurance team at GDS, who are responsible […]