Global Digital Marketplace: lessons from the field

The Global Digital Marketplace project has taken dxw digital to a number of countries this year. Along with our partners from Oxford Insights, we’ve travelled to Colombia, Indonesia, Malaysia, Mexico, and South Africa in the last three months to conduct procurement and supply chain user research with procurement professionals, suppliers, non-governmental organisations, and civil servants. […]

Teaching Vacancies Service: our work with the Department for Education

We’re really excited to share that the Department for Education (DfE) and dxw digital team officially met all eighteen points in our beta service assessment for our work on the Teaching Vacancies service. In its report, the assessment panel said: “The team should be congratulated for the significant progress they’ve made.”  We’ve been working with […]

Making user research count

Join us on March 13th for a user research workshop with Hilary Chan and Vita Mangan Format Interactive workshop with thought element and hands-on activities What you’ll learn The common mistakes people and organisations make that trick them into thinking they’re doing user research when they’re not. How to identify gaps in previous research and […]

Introducing Hilary

Hello, I’m Hilary, the newest user researcher to join dxw. Before joining dxw, I led the UX writing team and managed the digital help service for a global eReading company. I wore several hats during my tenure including product owner, editor-in-chief, and of course, user researcher. After years of working on product and content strategy […]