dxw starts projects by working with the client team to describe the problem we’re working together to solve. We talk with staff, stakeholders and users to create a vision for the project. Towards the end of the phase, we come together as a single team to define a roadmap for the work to come.
In our work with North Hertfordshire Homes, we facilitated a strategy workshop where members of the team described their goals for the organisation and what the changes would mean. Taking these goals as the basis, the team were able to define the capabilities they were going to need to build to achieve them.