Capability buildingWe help teams develop their vision and strategy, and support them while they build the capabilities needed to transform and deliver.
User researchWe design, plan and conduct user research, uncovering user needs and creating insights that help teams to build better services.
DesignWe do content, visual and service design to translate an understanding of user needs into live services that meet them.
DevelopmentWe develop services that are robust, usable, secure and meet user needs, using modern, open-source technologies.
AdvisoriesWe undertake a significant quantity of assurance work, to ensure that the sites we build and the plugins they rely on are secure.
HostingWe built and operate GovPress, a secure hosting platform for public sector WordPress websites.
The NHS is the fifth largest employer in the world with around 1.7 million staff, and its jobs website handles 300,000 vacancies every year. As the central component of all NHS recruitment, the NHS Jobs site is part of the UK’s critical national infrastructure. It handles over 4.5 million applications per year.Read NHS Jobs case study
When government department sites moved to GOV.UK, a multitude of government blogs needed to make the shift, too. GDS spotted an opportunity to centralise and facilitate blogging by launching a blog platform specifically for central government, and asked dxw to bring it to life. It now hosts over 160 blogs and serves over 500,000 unique users per month.Read BLOG.GOV.UK case study
When the NHS Commissioning Board became NHS England in 2013, it approached dxw to build and host a replacement website for the organisation. As a category one responder, NHS England had stringent security and availability requirements for the service. Having built and hosted other public sector services with similar requirements, dxw were in a strong position to help.Read NHS England case study
Our process, policies, methodologies and values are documented in our Playbook, which we publish openly.
Wherever we can, we share the findings of our advisories work, to help other teams avoid problems.
Most of our tools and many of the services we have built are open source, and published on GitHub.