Insight and tips on running effective moderated online usability testing

Why we did it We recently re-visited our collective approach to user research and worked on a new product vision with Thames Valley Housing Association (TVHA). One of the actions that came out of this work was the need to run some usability testing for the repairs service. We came across a number of practical challenges with participant recruitment and ...

Vita Mangan

International Women’s Day #BeBoldForChange

International Women’s Day #BeBoldForChange Here at dxw we celebrate equality and diversity and believe that gender should not have an influence on how you are treated. It doesn’t matter if you’re binary, non-binary or anyone in between. We recognise is that there is still gender inequality in the world we live in and we want to help close that gap, ...

Leanne Garvie

Me voy

Sadly, this will be my last day at dxw. I'm off to a new country with no real plan other than to try to live a new life. Actually that’s not quite true because I have always had this idea in the back of my mind to try and live out the “good life”, the dream of self sufficiency in ...

Alex Sexton

How we do agile research analysis

Agile analysis shapes our research Conducting research for agile projects means that we need to work fast, include the whole team and provide clients with opportunities to get involved. We embed research in all our work and remain flexible in our approach. This means sometimes we’re working on a full on eight-week discovery phase and have the capacity to combine ...

Vita Mangan

Keep going!

Vanessa and I went to a Women in Digital event hosted by the Parliamentary Digital Service (PDS). PDS invited us as we built and host their blog, which is actually one of the tools PDS is using to encourage diversity and hire more women and people from minority groups. Along with government departments, suppliers and charities, we gathered in the Attlee ...

Stacey Phillips

UKGovcampX

Last month was UKGovcampX, an event close to dxw’s heart. I’ve been a regular attendee and sometime campmaker since 2013, but this was my first one since leaving the Civil Service so I was looking forward to seeing colleagues and friends. This isn’t a comprehensive account of the day - just some thoughts. I took part in a fascinating discussion ...

Alex Jackson

How we have protected GovPress sites from the WordPress REST API vulnerability

A large number of WordPress sites will have been defaced as a result of a recently disclosed vulnerability in the REST API. Fortunately this did not affect sites hosted with dxw as proactive steps had already been taken to secure client sites. Two weeks ago, the WordPress security team told us and a number of other hosting companies about a ...

White wall

Delivering a Delivery Manager

Hello! At the beginning of the January I moved roles to help out as a Delivery Manager at dxw. Why make the change? I’ve been on the development team at dxw for over a year now. While I have been having enormous fun building software for our clients and their users, I wanted to try my hand at the experience ...

Michael Wawra

The Importance of the Network

UKGovcamp has just celebrated it’s 10th birthday when over 200 people gathered at the National Audit Office. For those not familiar, it’s an unconference where a fabulous network of people with digital in common and a passion for making government work better, come together to identify and discuss the issues we need to battle. dxw is committed to helping the ...

Vanessa Williams

In the Port of Amsterdam

  After having had the opportunity to go the the Women of Silicon Roundabout conference in October, I found out from one of the speakers that there was a European Women in Tech event taking place in Amsterdam at the end of November. I hadn’t at this point managed to work out which conference to go to as part of ...

Leanne Garvie
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