This blog post is about my career and how my previous jobs made me realise that I was meant to be a product manager.
I’m hosting a panel discussion with others working in UK public services to share what we’re all doing to keep user research going in these difficult times.
We’re growing our WordPress development, hosting and support business, by taking on a team and their clients from our friends at Helpful Technology.
I work remotely full time on dxw projects. I wanted to share some reflections on what it’s been like since I started working remotely full time.
The situation with COVID 19 is changing fast so this post explains the practical steps we’re taking.
We recently worked with GDS on improving the accessibility of the blogging and campaigns platforms for government.
We recently did a tutorial on “Starting with the right questions” at Service Design in Government. This blog post has all the resources from our tutorial.
Returning to work after having children was a mixed bag of powerful emotions for me. Especially as getting pregnant involved several rounds of IVF.
We sometimes come across people who don’t value user research. Here are the 6 most common challenges we experience, and my advice for overcoming them.
Drawing is a way to help put things in context. While a picture is supposedly worth a 1,000 words, it’s merely a snapshot in time.