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A year in review by Poss Apostolou :)

I woke up today, my last day in the office in 2017, and felt compelled to reminisce about the past year. You see, from a personal point of view, 2017 has been fun. After 11 years in the Civil Service, I joined dxw in April. New faces and a different culture, but the same mission […]

Mapping User Research Data

In User Research we deal with a lot of data – it’s the lifeblood of our trade. We work hard to gather rich data about users, capturing it in many forms, and using a wide range of data collection techniques. But getting our hands on the data is only half the story. In order to […]

A healthy bit of comPIEtition!

It’s that time of year again! We were concerned as snow and sickness had delayed this auspicious annual company event, but fortunately we held the Great dxw Mince Pie Tasting (#GDXWMPT) today! As you will all know, the winner of this rigorously user tested and highly coveted award will be the mince pie of choice […]

The Comms Unawards

Last Friday I headed up to Birmingham for the annual Comms2point0 Unawards – a chance to (in their own words) “ recognise excellence, celebrate success, connect with new faces and say hello to old friends.” Held at the stunning Everyman cinema in Birmingham’s Mailbox, the Comms  Unawards celebrates local government teams and councils from across […]

Introducing… Agz

Hey. I’m Agz (Agnieszka) – developer | designer who joined dxw in July. Yes, July 😉 It was a `slightly` late blog post and now it is a late one. Which is a good thing, as I’ve been busy working on some exciting projects. And now there’s even more to write about. My background Before joining dxw, […]

Introducing our first Head of Delivery, Clare Young

Hello, I’m Clare, dxw’s first Head of Delivery 🙂 I have spent most of my career building delivery teams in the public and charity sector. I started at the Government Digital Service working with central government departments to get them prepared for the GOV.UK public beta. I loved the agile, user-centred approach to public service […]

Applying design thinking to help teams approve spend across government

Using design sprints to marry policy and delivery. #oneteamgov is a movement across government that seeks to better align policy and delivery. We have adopted the same ethos for our work with the Government Digital Service (GDS) standards assurance team. In the past, policy teams have designed technical or product solutions to problems without working […]

So you want to be a user researcher? CVs matter

User research is a growing area of the tech industry as more organisations are seeing the need to understand user needs at every step of developing a product or service. It’s exciting to see our field grow! Because of this, we’ve recently hired some more user researchers here at dxw and in doing so, we’ve […]