dxw blog

Summer workshops at dxw

Join us for our series of summer workshops at our London office in Shoreditch’s Hoxton Square. These will take place in the afternoons from 1-4pm. Each workshop focuses on one of the key skills or capabilities that form an important part of the mix in making transformation a reality in organisations across the public sector. […]

dxw welcomes the updated Government Service Standard

At dxw digital we have helped lots of public sector teams to create services that meet the previous Digital Service Standard and to pass their service assessments. This includes things like the Department for Education’s Teaching Vacancies, Crown Commercial Services’ Report Management Information and Hackney Council’s Report a Repair. We’ve been closely following and contributing […]

Researching and designing for vulnerable groups

Making sure the services we help to create work for everyone is really important to us at dxw digital. Research and design will sometimes include working with vulnerable groups. These could be individuals who are vulnerable for any number of reasons – age, disability, an abusive relationship, a form of marginalisation, unequal power relationships in […]

One stressed product manager, and the magic number 3

Maybe it’s just me, but there seems to be some sort of obsession with the number 3. Some of the greatest movies are trilogies (Lord of the Rings, no arguments there). Harry Potter had a Triwizard tournament. France had Three Musketeers. There’s a really useful liberating structure called Troika Consulting based on working in 3’s… […]

How we do marketing and comms at dxw

It’s over 3 months now since I joined dxw digital. Having spent a lot of that time encouraging my colleagues to blog more, it’s about time that I did. A bit about me My career has mostly been in and around central government. I started in some policy and ops roles, but have spent most […]

Does your council need a digital strategy?

I attended LocalGovDigitalCamp a couple of weeks ago in Manchester, where dxw digital was one of the sponsors. The event was for local authorities, particularly those interested in innovation and digital transformation. It was attended by representatives from a mix of big and small councils from the surrounding area, like Manchester city council and Cheshire […]

Make the space and hold the space: letting service design happen

I was inspired to write this blog post by a quote from Matt Edgar, Head of Design at NHS Digital, at the Service Design in Government conference last month: “Before service design can happen, we need to make the space and hold the space.” At dxw, we have seen many examples where suppliers or new […]

Fixing the plumbing

6 months ago the Ministry of Housing Communities and Local Government (MHCLG) published their local digital declaration. The response to it since then has been really encouraging. One of the ambitions in the declaration that’s getting a lot of discussion is about “fixing the plumbing”. The challenges facing central and local government include being locked […]