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12 November 2026Why saying ‘no’ to a client can be the most helpful thing to do
Saying ‘no’ to a client can feel uncomfortable, but sometimes it’s right to push back. Michelle shares 3 steps for doing it well.
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9 November 2026The output is not the outcome: notes from UKCharityCamp
Harry’s look back at UKCharityCamp, from AI policies to inherited CRMs, and why the output is never the outcome.
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27 October 2026Dealing with the recent PHP vulnerabilities
Sarah shares how we responded to two critical PHP vulnerabilities, why so many sites went offline, and what buyers should ask suppliers about hosting and security.
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23 October 2026Not faster, just more patient: pairing with an AI agent on infrastructure work
AI agents won’t tell you where to look, but they’ll check thoroughly once you do. Lessons from deploying Your Priorities on dxw’s Dalmatian v2 platform.
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15 October 2026Humans of dxw: finding user research before I knew it had a name
Florence, a user researcher at dxw, explains how she found the field through hackathons, a psychology lab and an anthropology Masters.
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9 October 2026AI and public services: our approach
Joe explains why AI is so alluring, why it can’t rescue public services on its own, and what that means for how we use it.
