Housing in crisis: how can design help?

Last week, I attended  ‘Design on the inside’, where five brilliant people spoke up about their experience and involvement in solving difficult social challenges. The topic was “Housing in crisis – how can design help?” Food for thought:  Get passionate people together and let them share and discuss their experiences, challenges on how they work […]

Service Design in Government memos

So the Service Design in Government conference came to an end. Sitting on a train back from Edinburgh, I have stopped to think about what to write for this post, whilst periodically peeking through the window admiring fantastic moving landscapes. Of course, the conference was great and Edinburgh is such a beautiful place (it was […]

Thank you, Edinburgh: Service Design in Government

I’m on a train from Edinburgh to London. The sun is out, Winter is over and I’m looking at some of the most gorgeous coastline we have in the UK. Team dxw have just had a wonderful few days at the annual Service Design in Government conference. We’re coming back with new ideas, new friends […]

How should delivery support and enable service design?

I’m at Service Design in Government, the annual conference that brings together people that are involved in designing and delivering public services. As a delivery manager, I’m here to not only meet some new people and find out about new tools or techniques dxw can use on projects. I also want to learn from others […]

Service Design in Government – but what is service design?

Service Design in Government, the conference for anyone involved in designing or commissioning services for the public sector, has kicked off today in Edinburgh. The conference brings together the very best speakers from both the public and private sector, who work in this space – sharing techniques and ideas via workshops and case studies over […]