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20 June 2024
A proactive state for working parents
Molly and Harry share what a proactive state for working parents could look like. And how it would help make the economy more productive.
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22 May 2024
Public services need better leaders
As we head towards a general election, the Civil Service is under enormous pressure. Yet teams are expected to deliver more, at a greater scale than ever before.
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24 August 2018
Housing in crisis: how can design help?
Last week, I attended ‘Design on the inside’, where five brilliant people spoke up about their experience and involvement in solving difficult social challenges. The topic was “Housing in crisis – how can design help?” Food for thought: Get passionate people together and let them share and discuss their experiences, challenges on how they work […]
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16 March 2018
Service Design in Government memos
So the Service Design in Government conference came to an end. Sitting on a train back from Edinburgh, I have stopped to think about what to write for this post, whilst periodically peeking through the window admiring fantastic moving landscapes. Of course, the conference was great and Edinburgh is such a beautiful place (it was […]
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9 March 2018
Thank you, Edinburgh: Service Design in Government
I’m on a train from Edinburgh to London. The sun is out, Winter is over and I’m looking at some of the most gorgeous coastline we have in the UK. Team dxw have just had a wonderful few days at the annual Service Design in Government conference. We’re coming back with new ideas, new friends […]
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8 March 2018
How should delivery support and enable service design?
I’m at Service Design in Government, the annual conference that brings together people that are involved in designing and delivering public services. As a delivery manager, I’m here to not only meet some new people and find out about new tools or techniques dxw can use on projects. I also want to learn from others […]