Designing, building, hosting, and supporting your WordPress site
GovPress is dxw’s website development, hosting, and support service for public sector and charitable organisations. We’ve been working with WordPress for over 11 years and we offer a range of bespoke services.
The service hosts high profile websites like NHS England and the Government’s campaign platforms, with long-running campaigns such as Fire Kills and Floods Destroy. We support clients with a wide range of needs including, for example, Essex County Council, the Office for National Statistics, and UK Parliament.
Why choose GovPress?
- It’s a secure, scalable, robust WordPress hosting platform
- It’s managed by a multidisciplinary team of WordPress experts
- dxw specialise in building and supporting websites for the public and charitable sectors
Our team are long-standing, active, and well-respected members of the WordPress community. We openly publish all of our security reviews and any vulnerabilities we find.
We know that support needs differ depending on in-house technical capabilities and the size and profile of websites. Our support plans can be tailored to reflect these needs with optional out-of-hours contracts as well as 24/7 emergency support.
Please get in touch to find out more by emailing the GovPress team at firstname.lastname@example.org
GovPress and Helpful Digital acquisition
We’re growing our leading WordPress development, hosting, and support business by taking on a skilled and experienced team and their clients from our friends at Helpful Digital. This means that we’re doubling our capacity for WordPress work, and we’re able to offer a wider range of support that’s better tailored to different organisations’ needs.
Read more about this in our recent blog post: growing our WordPress development, hosting, and support business.
If you’re an existing or transitioning client, email the GovPress team at email@example.com if you’d like more information on what this means for you.
Support for existing clients
Our support helpdesk is available:
- 10am to 6pm for routine requests
- 8am to 8pm for out of hours clients
- 24/7 for sites requiring emergency support
Current clients should raise a ticket in Zendesk for any technical issues.
To discuss your contract or any other issues, please email the GovPress team at firstname.lastname@example.org