dxw blog

My personal development journey at dxw digital

Where it all began I joined dxw in June 2017, about a year after graduating from university with a degree in Physiology. During that year I had a part time job in hospitality, did some travelling, and had absolutely no idea what I wanted to do career wise.  I came across dxw by chance when […]

Where product thinking really comes into play

There’s a scenario which many of us witness every now and then. A team in a room, looking at a virtual or physical backlog. Lots of stories, stacked up and scattered across column after column. Some will be very big stories, not doable in a single sprint. Others will be smaller, but they are still […]

Acceptance testing a PHP application that uses Notify

Here at dxw, as we’ve blogged about before, we’re big fans of GOV.UK Notify. It’s a great service for sending emails, SMS and letters via a simple API request. We’ve developed a number of PHP applications that use Notify via their PHP client. These applications have generally used Notify for messages that weren’t time-critical, so […]

Creating an open and inclusive environment with our clients

At dxw, we have a responsibility to make sure the people and organisations we work with understand the value of what we do and how we do things. We do this by sharing our progress and learning in easily understandable and digestible week notes and blog posts, using clear language during sprint planning, stand-ups and […]

How to parse structured language and turn it into code

This is the first of 2 fairly technical blog posts… We’ve been working with the Crown Commercial Service (CCS) on their Report Management Information project (CCS RMI) which, in brief, will allow suppliers who sell services via government frameworks to report their business to CCS and calculate the management charge they have to pay (if […]

My new found love of empathy mapping

We’ve written a few blog posts about our recent project with North Lincolnshire council to share some of the tools and techniques we used to help assess their digital maturity. Here’s another one! Alongside a number of one-to-one interviews with people in various roles at the council, we ran workshops with service managers to find […]

Designing admin systems that empower teams (or why shadow systems exist)

If you’ve done any discoveries that look at existing processes, you’ve probably come across the term shadow system. It’s used to describe the unofficial systems people use to get their job done because the official one isn’t cutting it. Maybe it’s a team using Google Drive instead of the official file sharing network because it […]