Blog posts by Marianne Brierley
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17 January 2024Designing services at scale
What Marianne Brierley and Isobel Seacombe, 2 members of dxw’s service design team, have learned about working on large scale projects.
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8 November 2023How we made our design team away day more inclusive
Awkward team bonding exercises? No thanks. Here’s how we designed an away day that considered everyone’s needs.
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30 March 2023Once upon a time… using project stories to document your team’s progress
We’re experimenting with using project stories. They’re a manageable way of recording exactly what’s been done on a project and when.
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12 January 2023What service designers do (part 2) – creating a vision and designing for the current reality
Part 2 in a 2-part series about service design. This post looks at turning insights into visions, and designing for the stage services are at.
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5 January 2023What service designers do (part 1) – generating understanding and facilitating decision making
The first of 2 posts focusing on what service design is, and the value service designers bring to multidisciplinary teams.
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17 August 2022Making sense of complexity in the public sector
What systems thinking is and why it’s useful in public sector projects.
