Blog posts by Richard Cooley
How we do design sprints – mapping and sketching days (part 2)
Last time I wrote about why we do design sprints. In this part, we’ll look at how I organise a typical week, focusing on the mapping and sketching days.
How we do design sprints and the impact of remote working (part 1)
I’ve done several fully remote design sprints. This first post is about who you need in your team and how to shape your day.
Inclusive design: paying people part 3
In the final part of this series of posts on inclusive design, we look at designing payslips and how to make them more inclusive.
Inclusive design: paying people part 2
In part 2 of our series about designing an inclusive payroll service, we explore an alternative approach to capturing information about title and gender.
Inclusive design: paying people part 1
We need to be respectful of all our users. When we try and make a product or service better for our edge case users, we make it better for everyone.