It’s important that the organisations dxw digital work with have full ownership over the product and its outcomes, particularly by the time we finish our work with them. That means taking responsibility for the full end-to-end service across different channels. Product ownership is essential for successfully delivering services that meet user needs, as well as […]
We recently partnered with Ofsted to complete a discovery on their Parent View service. The service allows parents to give feedback on schools and helps inform Ofsted inspections. But most people don’t realise that Parent View is available to use all year round. The 10 year-old service is built on old technology and needs to […]
We have been working with the Crown Commercial Service to develop a new service for schools to find supply teachers and other agency staff. The new commercial deal helps schools get value for money and avoid fees for things like transferring temporary staff into permanent roles. Working as a single, multi-disciplinary team with the Crown […]
Last month one of our delivery teams worked with the service design team at Essex County Council to build them a new blogging platform. In just one two-week sprint. Their first blog went live this week, so this seems like the perfect time for a celebration and a short story about the project. “We’re not […]
I’m at Service Design in Government, the annual conference that brings together people that are involved in designing and delivering public services. As a delivery manager, I’m here to not only meet some new people and find out about new tools or techniques dxw can use on projects. I also want to learn from others […]
Small and medium-sized businesses in the UK are currently waiting for £26.3 billion in overdue payments (data from BACS). It’s a shocking statistic. Government is taking steps to address this and change the behaviour of late payers, by establishing a Small Business Commissioner – Paul Uppal. As a small business ourselves, we want to help. So […]
International Women’s Day #BeBoldForChange Here at dxw we celebrate equality and diversity and believe that gender should not have an influence on how you are treated. It doesn’t matter if you’re binary, non-binary or anyone in between. We recognise is that there is still gender inequality in the world we live in and we want […]
Vanessa and I went to a Women in Digital event hosted by the Parliamentary Digital Service (PDS). PDS invited us as we built and host their blog, which is actually one of the tools PDS is using to encourage diversity and hire more women and people from minority groups. Along with government departments, suppliers and charities, […]
Three years ago dxw built a blogging platform for government, blog.gov.uk, to move departmental blogs on to GOV.UK and help civil servants blog as easily as possible. We’ve been hosting and developing the site since it launched, and this year GDS renewed their contract with us for a further two years. It’s been a while […]
A few weeks ago Vita and I went to the first Women in Digital Government event. It was structured as an unconference by GDS and held at Conway Hall in Holborn, to bring together digital and technology teams across government to talk about the challenges women face in the industry and how we can make […]
