Blog posts by Vita Mangan
The less obvious skills you need to be a better researcher
The words curiosity and empathy have been so overused in the research and design community that they’ve lost meaning. At least to me.
Working with Drinkaware to help people cut down drinking (part 2 of 2)
Last week we looked at developing a better understanding of people who drink. Now we explain our approach to designing services to support long term change.
Working with Drinkaware to help people cut down drinking (part 1 of 2)
We’ve been working with Drinkaware to support them in their aim of reducing alcohol-related harm by helping people make better choices about drinking.
Why is collaborative analysis so important?
Analysis which turns research data into valuable findings a team can act on, is the most important part of what we do as user researchers.
Including people with learning disabilities in research
User researchers can lack confidence in doing research with people with disabilities. I hope sharing my approach will encourage others to be inclusive.
Updating our user research principles
This year we spent some time revisiting our principles and workflow as a team – extracting, regrouping and refining the most important points.