Introducing Kimmy

A little bit about myself and why I chose dxw…   Hi, I’m Kimmy,  dxw’s new Business Operations Intern. Having recently entered the workplace after spending time looking after my father, I am now branching out as an intern at dxw. I have found that the work I do with dxw suits me well, the […]

dxw’s Introduction to Kanban Workshop

Introduction to Kanban Workshop Last week, I attended dxw’s “Introduction to Kanban” workshop as part of my internship to learn about the revolutionary workflow management technique spearheaded by Toyota. “Kanban” in our context is an agile development method that allows development teams more control over the production of their product. Workshop Aims Aiming to introduce […]

Collectively defining our user research principles

Why we did it At dxw, all user researchers have different personal, academic and professional backgrounds. This diversity makes us better as a team. We have a strong collective capability, allowing us to successfully take on a variety of challenging projects, to have more impact and deliver better outcomes in the public sector. We work […]

6 years, 4 job titles, 3 offices, 1 great company

Six years is an unusual amount of time to spend working for the same company these days – more so when that company works with technology. The thing is, my time at dxw has really been like working for a number of different companies. These days we have a well-developed recruitment process involving an application […]

Learning from gamers to improve the Show and Tell experience

We’re currently working on a project with the Crown Commercial Service to build a new digital service for gathering management information from suppliers who do business through government frameworks. At the end of every sprint, we hold a Show & Tell session to report back on our findings and receive feedback. We invite stakeholders from […]

Today I Learnt

Carrying on from previous blog posts we would like to share with you all the things we have been learning from our day to day working lives. Using Slack for our internal communications at dxw, we often pick up little hints and tips that can go some way to helping make our lives a little […]

Using Docker for Dashboards at dxw

The dxw office is full of screens: on the desks, on the walls, everywhere. The ones on the walls show useful information: who’s working on what, the health of various sites and services, and data visualisations. Because these things have grown organically over time, they’re awkward to manage. They are all written in different languages […]

10 principles that underpin user research at dxw

At dxw, we believe in making decisions based on evidenced user needs. As researchers, we help multidisciplinary teams learn about users and recognise the value of user research. There is no single right way of doing this, but as a team, we need to be consistent in the way we approach, perform, and talk about […]

A Summary of Scale Summit

Recently I attended my first Scale Summit, which is mostly a day of Open Spaces where people discuss how to run things at scale without necessarily having to cover the basics. This is because most attendees will already be working at scale. All of the discussions are under Chatham House rules, so the Summit is […]

Making user research count, a workshop to learn and share

  Learning how to plan effective user research Last week, I sat in on dxw’s very first “Making User Research Count” workshop to learn more about user-research and to get an insight into how other organisations want to improve it. Workshop Aims The aim of the workshop was to allow participants to identify the common […]