dxw blog

Planning impactful user research at UX in the City: Manchester

Last week I attended UX in the City: Manchester. It was a wonderful event – well organised with excellent speakers sharing great content. Planning impactful user research I’ve spent quite a lot of time during the last 10 years telling people that user research is great, and they should probably do some. That was important […]

Launch of the dxw Returners’ Programme

At the end of last year, our M.D. Dave Mann wrote a blog post about our plans to start a Returners’ Programme. We’re very happy to announce that we launched the programme today. According to figures from the Government Equalities Office, at the end of 2017 there were 1.9 million economically inactive women, many of […]

From A to B: turning an alpha into a successful beta

This is the first of two blog posts about how we approach moving through alpha and beta. This post looks at what’s involved in the alpha phase and how to get to the point of launching a successful beta service. Testing solutions to what we learned in discovery During the alpha phase, we’re trying to […]

From values to principles

principle, noun 1) a fundamental truth or proposition that serves as the foundation for a system of belief or behaviour or for a chain of reasoning. One of the things I love about dxw is our public Playbook and the set of Values it contains. As the Playbook says: “These are the values that we […]

Celebrating International Women’s Day at dxw

This week we’ve been sharing stories and perspectives on Twitter from some of the inspiring women that work at dxw digital. In case you missed them, we’ve pulled them together here: We’re committed to keep improving the diversity of our dxw digital team. We’ve made some good progress over the last couple of years but […]

Introducing F

Hello, I’m F. Before joining dxw as a developer, I made games and websites for love and profit. I’ve been employed by and done work for a number of startups, but most recently, I was Lead Developer at Sensible Object, making physical-digital games augmented by Amazon Alexa. The switch to public sector work was motivated […]

Saying cheers’en to dxw

When I joined dxw in March 2018, I was excited about getting involved in lots of different projects across the public sector, and helping to make things better. I had a distant plan to relocate back to Devon at some point in the future. Life comes at you fast, though, so when an opportunity came […]

Discovery: embracing the unknowns

In my last blog post I talked about how valuable discovery work can be in making the case for taking a user centred iterative approach to developing services. For teams working to the Government Digital Service Standard, or signatories of the Local Digital Declaration, discovery phases are an increasingly common part of digital service development. […]

Discovery work is a brilliant place to start

Discovery work is a really helpful way of showing the value of iterative, user-centred delivery to stakeholders who might not be familiar with working this way. (For a fantastic example of this in action, see this brilliant stuff from the Digital Land team at MHCLG.) There are often reasonable concerns about how to accommodate a […]

Notify and Rails sitting in a tree

Here at dxw digital, we love GOV.UK Notify. It’s a web service provided by the Government Digital Service (GDS) allowing the whole public sector to send emails, SMS and even letters. It’s free for email, and incredibly low cost for SMS and letters (your first 250,000 texts are free- brilliant for cash strapped services, who […]