The one where Andrew and Hilary travelled to Bristol

At the end of 2018, Andrew and I travelled to Bristol to run a full-day user research workshop for the LocalGovDigital South West Peer Group.  LocalGovDigital is a network for digital practitioners in local government. The South West Peer Group has been set up to create more opportunities for local collaboration and discussion with neighbouring […]

Local Government as a Platform

Last week we were lucky enough to be able to talk at the Public Sector Digital Transformation Forum about Local Government as a Platform, and more specifically, using GOV.UK Pay in local government services. The phrase Government as a Platform is not universally understood, The Government Digital Service describes it as: … a new way […]