Our services
End to end service provision
We cover the full service lifecycle in-house
We’re experts in research, GDS-standard service design, accessible software development, and hosting and support for live nationwide services. We can help you with:
- Core digital services: discovery, rapid product development, web publishing and hosting
- Optimisation and modernisation: service transformation, legacy renewal, integration and rationalisation
- Delivery and resourcing: project recovery, team augmentation (senior and delivery roles)
Our focus on user needs makes life better for the people who rely on your services – and gives your organisation reliable systems, lower running costs and outcomes you can evidence:
- 24/7 hosting and support: keeping you operational at all times and secure against cyber attacks
- Renewing digital infrastructure: working iteratively so you can modernise and scale without risking service continuity
- Data rationalisation: so your data flows seamlessly and provides the real-time visibility you need
Tackling the things that matter
Advisory
We help you understand complex operating environments to make sure you invest in things that deliver real value. For now and for the future.
Legacy transformation and AI
We renew and replace ageing systems with coherent modern services. When it comes to AI, we start with the service. We ask why first, then how AI could help.
Capability building
When we leave, we want you to be stronger than when we arrived. We build lasting capability in your teams, so you’re not dependent on us to keep going.
Ongoing reliability
We often stay with services long after launch. Supporting and hosting national digital infrastructure. Constant monitoring, rigorous testing and proactive maintenance, makes sure your services perform day in, and day out.
“It was clear very early on that partnering with dxw would mean a very different approach to building services. We knew we were going to create good digital services that meet the needs of our users. We’ve learnt so much working alongside dxw as one team.”
Mathew Cohen, Head of Digital,
Metropolitan Thames Valley Housing
Take a look at more of our work. Want to find out more? Drop us an email.
We’re on these frameworks:
- Digital Outcomes and Specialists 7
- Tech Services 4
- GCloud 14
- Low Value Purchase System
- DCfH2 (via partner)
Other places you can find us:
- Digital Planning Directory
- ACE (Accelerated Capability Environment)
- Bloom Nepro3
dxw is committed to high standards across all our work. We operate several management systems, and have been externally accredited:
- Quality management system ISO9001
- Information security management system ISO27001
- Environmental management system ISO14001
- Service management system ISO20000-1 (SMS policy · SMS statement)