Blog posts by John Waterworth
11 November 2020
What we’ve learned about good discoveries that help organisations build their understanding, make good decisions, and lead to valuable change.
31 March 2020
Last week, I hosted a webinar with others working in the public sector to share what we’re doing to keep user research going in these difficult times.
23 March 2020
I’m hosting a panel discussion with others working in UK public services to share what we’re all doing to keep user research going in these difficult times.
9 March 2020
We’ve improved the questions and workshop format we use to create roadmaps for alpha and beta projects, and significant updates to live services
6 February 2020
At Interaction 20 in Milan I’ll be presenting on hypotheses and the practices you need in place to make them effective in your organisation.
7 June 2019
To kick-off some recent discoveries we’ve been using a different set of questions. We feel like they’re working well, so we’re sharing them here.