Blog posts by Leanne Coker
6 tips for successful service mapping
At a recent Service Design Breakfast meetup, we talked about service mapping and what a good service map should look like.
dxw women and Ada Lovelace Day
One of the aims of Ada Lovelace Day is to increase the profile of women in STEM so 3 women from dxw have written about how they ended up working in tech.
Our approach to service design
We recently updated our guides to include our approach to service design.
How I’m working from home with my partner and our child
After a few days of trying to juggle work and parenting, I decided to create a schedule and I wanted to write about the realities of what it’s been like.
Growing with the company and taking on a new role as Service Designer
We came away from our retreat last year brimming with ideas and in the six months since, lots of new things have been put in place.
UX Brighton: Advancing Research
Earlier this month, a few of us from the user research team went on a seaside field trip for UX Brighton. The conference theme was ‘Advancing Research’, a topic very relevant to our work at dxw, so here are a few thoughts from the conference. 1. We need to go beyond user needs Whilst the […]