Blog posts by Leanne Coker

At a recent Service Design Breakfast meetup, we talked about service mapping and what a good service map should look like.

One of the aims of Ada Lovelace Day is to increase the profile of women in STEM so 3 women from dxw have written about how they ended up working in tech.

We recently updated our guides to include our approach to service design.

After a few days of trying to juggle work and parenting, I decided to create a schedule and I wanted to write about the realities of what it’s been like.

We came away from our retreat last year brimming with ideas and in the six months since, lots of new things have been put in place.

Earlier this month, a few of us from the user research team went on a seaside field trip for UX Brighton. The conference theme was ‘Advancing Research’, a topic very relevant to our work at dxw, so here are a few thoughts from the conference. 1. We need to go beyond user needs  Whilst the […]