1. Metropolitan Thames Valley: scaling our online services for social housing residents

    We’re really excited to be expanding on our work with Thames Valley Housing. We’re now helping to run an online service to pay rent, log, and track repairs.

  2. How we do marketing and comms at dxw

    It’s over 3 months now since I joined dxw. Having spent a lot of that time encouraging my colleagues to blog more, it’s about time that I did.

  3. Does your council need a digital strategy?

    I attended LocalGovDigitalCamp in Manchester, where dxw was one of the sponsors. The event was for local authorities interested in digital transformation.

  4. dxw shapes

    Make the space and hold the space: letting service design happen

    We’ve seen many examples of people doing transformative work, but often the space they’re given to operate in is messy and vague.

  5. Fixing the plumbing

    The Ministry of Housing Communities and Local Government recently published their Local Digital Declaration and it’s had a really encouraging response.

  6. Fast growth is tough

    Fast growth is tough. It’s uneven. It brings lots of challenges and frustrations but you’re also excited about what comes next.