At a recent Service Design Breakfast meetup, we talked about service mapping and what a good service map should look like.

One of the aims of Ada Lovelace Day is to increase the profile of women in STEM so 3 women from dxw have written about how they ended up working in tech.

We’ve had an in-depth look at design sprints and this post discusses some of the problems that you may encounter with tips for overcoming them.

Since we opened a second office in Leeds, we’ve continued to expand beyond London so we’ve decided to make our Leeds office the official dxw HQ.

In the previous post, we discussed how to start the design sprint week. Now we need to decide a way forward, make the prototype, and test it.

We thought it would be helpful to explain what happens when something goes wrong with a service or website that we manage.