The words curiosity and empathy have been so overused in the research and design community that they’ve lost meaning. At least to me.

This is the first post in a series focusing on people who work at dxw and their careers so far. Charlotte is an executive assistant (EA) to our managing director.

We’ve finished phase 1 of our rebrand, the research and discovery phase, and are just starting phase 2. So it’s a good time to share an update.

At dxw, we’ve created a set of principles for each profession that describe how we live up to our values. I’ve written about our delivery principles.

My reflections on open data and its application to our transformation work, after attending Open Data Camp.

Last week we looked at developing a better understanding of people who drink. Now we explain our approach to designing services to support long term change.