My previous post explained what Parslet is and how it can be used. Now let’s look at the language we developed for RMI to build framework definitions with.

Russell Garner and I have been working on a language (Framework Definition Language, or FDL) which will allow CCS to create new frameworks on RMI.

User researchers can lack confidence in doing research with people with disabilities. I hope sharing my approach will encourage others to be inclusive.

Empathy mapping is a tool I’ve used in the past with varying degrees of success, but it worked really well with North Lincolnshire Council. 

We’ve started working as a transformation partner with the Maritime and Coastguard Agency. We’re really excited about a genuinely transformational project.

You’ve probably heard the term shadow system. They’re the unofficial systems people use to get their job done because the official one isn’t cutting it.