Blog

  • Introducing our first Head of Delivery, Clare Young

    Hello, I’m Clare, dxw’s first Head of Delivery 🙂 I have spent most of my career building delivery teams in the public and charity sector. I started at the Government Digital Service working with central government departments to get them prepared for the GOV.UK public beta. I loved the agile, user-centred approach to public service…

  • Applying design thinking to help teams approve spend across government

    Using design sprints to marry policy and delivery. #oneteamgov is a movement across government that seeks to better align policy and delivery. We have adopted the same ethos for our work with the Government Digital Service (GDS) standards assurance team. In the past, policy teams have designed technical or product solutions to problems without working…

  • Leanne Coker describes her first few months as a user researcher at dxw…

    Hello! I’m Leanne Coker – the newest User Researcher to join dxw. My dxw journey began at Silicon Milkroundabout back in May while I was walking around with a stickered lanyard around my neck and a batch of CVs in my bag. Then I came across the dxw stand. As someone who’s always worked in…

  • So you want to be a user researcher? CVs matter

    User research is a growing area of the tech industry as more organisations are seeing the need to understand user needs at every step of developing a product or service. It’s exciting to see our field grow! Because of this, we’ve recently hired some more user researchers here at dxw and in doing so, we’ve…

  • My first three months at dxw

    Thrown into the hustle and bustle at dxw from the get-go, my introductory blog post seems to have eluded me (I succeeded in avoiding it until it was mentioned to me a week ago). Fast forward three months, this is now my ‘how my three-month internship went’ blog post. (Breaking news: I have now been…

  • The Great British Digital Outcomes Armchair Audit

    The Digital Outcomes and Specialists (DOS) framework launched in April 2016, replacing the Digital Services Framework (DSF). Both are attempts to make it easier to pay people to make new digital services for the public sector. The DSF was not very successful. DOS’s design is much better aligned with the way projects are delivered, and…