Join us on March 13th for a user research workshop with Hilary Chan and Vita Mangan Format Interactive workshop with thought element and hands-on activities What you’ll learn Description Conducting user research is fundamental to designing good services, products, and experiences. This means speaking to your users, testing with your users, understanding the environment of […]

In User Research we deal with a lot of data – it’s the lifeblood of our trade. We work hard to gather rich data about users, capturing it in many forms, and using a wide range of data collection techniques. But getting our hands on the data is only half the story. In order to […]

Using design sprints to marry policy and delivery. #oneteamgov is a movement across government that seeks to better align policy and delivery. We have adopted the same ethos for our work with the Government Digital Service (GDS) standards assurance team. In the past, policy teams have designed technical or product solutions to problems without working […]

Hello! I’m Leanne Coker – the newest User Researcher to join dxw. My dxw journey began at Silicon Milkroundabout back in May while I was walking around with a stickered lanyard around my neck and a batch of CVs in my bag. Then I came across the dxw stand. As someone who’s always worked in […]

User research is a growing area of the tech industry as more organisations are seeing the need to understand user needs at every step of developing a product or service. It’s exciting to see our field grow! Because of this, we’ve recently hired some more user researchers here at dxw and in doing so, we’ve […]

Beyond slide decks and reports: Running workshops to share research findings and help others apply design thinking We recently worked on a discovery project with the Government Digital Service (GDS) to improve the tools and systems that support the Cabinet Office spend controls. We worked with the Standards Assurance team at GDS, who are responsible […]